Your Apparel Returns Are Bleeding Your Margins
Your Apparel Returns Are Bleeding Your Margins
Your Apparel Returns Are Bleeding Your Margins
We handle receiving, inspection, grading, next business day refunds, and weekly reporting - so your team never touches a return again.
We handle receiving, inspection, grading, next business day refunds, and weekly reporting - so your team never touches a return again.
We handle receiving, inspection, grading, next business day refunds, and weekly reporting - so your team never touches a return again.
Book a Free 15-Minute Call
Book a Free 15-Minute Call
Avg. return cost
Avg. return cost
Apparel return rate
Apparel return rate
Won’t return after bad experience
Won’t return after bad experience
Sources: Pitney Bowes, NRF, Happy Returns 2025
Sources: Pitney Bowes, NRF, Happy Returns 2025
Initiate return automatically.
Initiate return automatically.
Customer triggers return, we handle the label.
Zero effort for your team.
Zero effort for your team.
Zero effort for your team.
Packages arrive at our warehouse, you never touch a return.
Packages arrive at our warehouse, you never touch a return.
Initiate return automatically.
Customer triggers return, we handle the label.
Next business day item grading.
Next business day item grading.
Next business day item grading.
We inspect and photograph every item.
We inspect and photograph every item.
Refund initiated. Analytics reported.
Refund initiated. Analytics reported.
Refund initiated. Analytics reported.
Understand volume, condition, fraud risk, and return drivers.
Understand volume, condition, fraud risk, and return drivers.
Grade A, back in circulation.
Grade A, back in circulation.
Grade A, back in circulation.
Stock held in our warehouse and shipped new customers.
Recovery Specialists
Recovery Specialists
We understand garment inspection, condition grading, and what makes a returned piece resellable. Not a generic 3PL.
Next Business Day Refunds
Next Business Day Refunds
Industry average is 7-14 days. We trigger refunds the next business day. Your customers notice.
Fraud Protection
Fraud Protection
Nothing gets refunded until we physically inspect it. We catch empty boxes, wrong items, and condition fraud before they cost you.
Return Intelligence
Return Intelligence
Weekly reports showing condition grades, fraud flags, and which SKUs are coming back most. Visibility your Shopify dashboard can't give you.
Generic 3PL vs Reprise
What your current provider
is costing you.
They leave money on the table.
Items with loose threads and wrinkles get written off. We inspect, steam, and recover them, recapturing margin on inventory they would have discarded.
They hold your refunds hostage.
Generic 3PLs take 7-14 days to process a refund. Every day a refund sits unprocessed is a customer who won't buy again. We trigger refunds the next business day.
The price isn't what it looks like.
They quote $3–5 per unit then add label fees, photography fees, reporting fees. You end up at $12 per unit, without any of the expertise. Our pricing is transparent.
No visibility.
No condition data. No fraud flags. No SKU-level analytics. You have no idea which products are bleeding margin. We send you all of it every week.
In-house returns vs Reprise
The real cost of handling
returns yourself.
The true cost is higher than you think.
Labor, restocking, customer service, system updates - returns cost $20-24 per unit fully loaded. Most brands just never see it on one line item.
Skilled people, wrong task.
Every hour spent on returns is an hour not spent on growth. Returns are a necessary function. They don't have to be your function.
Staffing returns is a headache you don't need.
Hiring, training, turnover, peak season scrambles. The operational overhead compounds quietly. We absorb all of it.
You're not catching fraud.
Wardrobed items get restocked as new. Empty boxes get refunded. Condition mismatches go unnoticed. It's happening right now, you just don't have the data to see it.
Generic 3PL vs Reprise
What your current provider
is costing you.
They leave money on the table.
Items with loose threads and wrinkles get written off. We inspect, steam, and recover them, recapturing margin on inventory they would have discarded.
They hold your refunds hostage.
Generic 3PLs take 7-14 days to process a refund. Every day a refund sits unprocessed is a customer who won't buy again. We trigger refunds the next business day.
The price isn't what it looks like.
They quote $3–5 per unit then add label fees, photography fees, reporting fees. You end up at $12 per unit, without any of the expertise. Our pricing is transparent.
No visibility.
No condition data. No fraud flags. No SKU-level analytics. You have no idea which products are bleeding margin. We send you all of it every week.
In-house returns vs Reprise
The real cost of handling
returns yourself.
The true cost is higher than you think.
Labor, restocking, customer service, system updates - returns cost $20-24 per unit fully loaded. Most brands just never see it on one line item.
Skilled people, wrong task.
Every hour spent on returns is an hour not spent on growth. Returns are a necessary function. They don't have to be your function.
Staffing returns is a headache you don't need.
Hiring, training, turnover, peak season scrambles. The operational overhead compounds quietly. We absorb all of it.
You're not catching fraud.
Wardrobed items get restocked as new. Empty boxes get refunded. Condition mismatches go unnoticed. It's happening right now, you just don't have the data to see it.
Ready to take returns off your plate?
Ready to take returns off your plate?
No long-term contracts. Just a conversation.
No long-term contracts. Just a conversation.
Book a Free 15-Minute Call
Book a Free 15-Minute Call
Contact
Contact
20331 Lake Forest Drive, Suite C7, Lake Forest, CA.
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